Privacy & Cookies

PRIVACY POLICY

Thank you for visiting us. At EmmaRose Crafts we value your custom and are committed to protecting your privacy and this policy tells you how we use personal information collected at this site.

It is possible that we may change this policy from time to time by updating this page and you should check this page from time to time to ensure you are happy with any changes. This policy is effective from 6th April 2013.

COLLECTION OF INFORMATION

When you visit EmmaRose Crafts we need to collect a certain amount of information from you to enable us to process your order and all the information we ask for is required to aid us in the service we are offering. We may also use this information to send you newsletters notifying you amongst other things of new products, sales and discounts. Should you choose to receive any such newsletters we will always include an 'unsubscribe' option in case you decide you no longer wish to receive them, and we will update our records to this effect as soon as possible, (although you may receive communications from us between the time you unsubscribe and the time our records are updated).

We follow strict procedures as required under UK Data Protection Legislation (the Data Protection Act 1988) to protect the information we store about you from unauthorised access.

DISTRIBUTION OF INFORMATION

We never pass your information to any third party although you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal or user information we are entitled to do so.

DATA PROTECTION ACT 1988

Under the Data Protection Act you may request details of any personal information we hold about you. If you wish to do so please e-mail us and if you subsequently believe any of the data we hold is incorrect please advise us and we will update our records accordingly.

 

COOKIES

WHAT ARE COOKIES?

Cookies are very small text files that websites install on visitor's devices for a number of reasons, from enabling shopping baskets to work properly to allowing marketing and advertising to be targeted to specific customers.

WHAT IS THE NEW EU COOKIES LAW?

The EU Cookies Law (known as the e-Privacy Directive) is an European law passed in 2011, which came into force in the UK on 26th May 2012.

From this date websites which use Cookies must advise the visitor that this is happening. The least intrusive way to do this is by incorporating information regarding Cookies on the Privacy Page of the website. The law was primarily designed to stop privacy invasion and the tracking of visitors on a large scale, particularly by large organisations trying to track people's browsing habits without their knowledge.

HOW WE USE COOKIES

EmmaRose Crafts sets 'Performance' Cookies - these collect information such as which pages visitors go to most often, and if they get error messages from certain pages. These cookies do not collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous.  It is used only to improve how our website works.